Product Manager for Avast Suite job opportunity at Gen Digital.

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Gen Digital Product Manager for Avast Suite
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loacation CZE - Prague, Czechia
loacation CZE - Prague....Czechia

At  Gen , our mission is to create technology that empowers people to make the most of the digital world— safely ,  privately , and  confidently .   As  Product Manager for Avast Suite – Discovery & Engagement , you will own how customers first discover, understand, and experience the value of the Avast portfolio.  You’ll  design and  optimize  the customer journey from  initial  awareness through onboarding, activation, and ongoing engagement across devices and surfaces.   You will work  hand-in-hand  with the  Avast Suite Lead , the  Growth Journey & Proposition PM , Design, Engineering, Data, and Marketing to build experiences that feel simple, intuitive, and clearly valuable— ultimately driving  long-term engagement and satisfaction.     Key Responsibilities   Customer Discovery & Insight   Develop a deep, data-informed understanding of customer needs, jobs-to-be-done, and pain points across markets and segments.   Lead qualitative and quantitative discovery (interviews, usability tests, surveys, in-product feedback, cohort analysis) to generate insights that shape roadmap and experience design.   Champion the voice of the customer in all decisions, ensuring we build experiences that feel trustworthy, useful, and respectful of privacy.   Discovery & Onboarding Experience   Own the product experience from  first touch to successful activation : install flows, setup, onboarding tours, education, and early feature discovery.   Define and iterate on how we explain the value of  the  Avast  Suite  and its components in clear, compelling ways that drive understanding and confidence.   Partner with Marketing and  Commercial teams  to ensure consistency between acquisition channels and in-product experiences.   Engagement & Value  Realisation   Design and  optimize  experiences that help users continually discover new  value : feature discovery, nudges, education, and contextual help.   Work with Data and Design to  identify  key moments where we can reinforce trust,  demonstrate  value, and guide users to adopt features that matter most to them.   Define and track key engagement metrics ( e.g.  activation rates, feature adoption, NPS/CSAT, session frequency) and run experiments to continuously improve them.   Roadmap & Execution   Translate high-level Avast Suite strategy into a clear, prioritized roadmap for Discovery & Engagement, balancing impact, effort, and risk.   Write clear problem statements, PRDs, and acceptance criteria; collaborate closely with Engineering and Design to ship high-quality experiences on time.   Run A/B tests and experiments to  validate  hypotheses and quantify impact; share learnings broadly and feed them back into the wider Avast Suite roadmap.   Collaboration & Stakeholder Management   Work closely with the Growth Journey & Proposition PM to ensure early lifecycle experiences set the right foundations for later upsell, cross-sell, and retention.   Communicate plans, progress, and outcomes clearly to stakeholders at multiple levels.     What  We’re  Looking For   10 + years of product management experience  in consumer software or SaaS, ideally with a  focus on  onboarding, engagement, or UX-heavy journeys.   Proven  track record  of delivering measurable business outcomes  ( e.g.  improved activation, engagement, satisfaction, or retention) through product changes and experiments.   Absolute obsession with customer needs —you are relentless about understanding user context, testing assumptions, and building solutions that truly help them.   Strong experience working with  data and experimentation : comfortable defining metrics, partnering with analysts, and running A/B tests.   Demonstrated ability to translate ambiguous problems into clear product strategies and roadmaps, and to execute in partnership with Engineering and Design.   Excellent communication and collaboration skills; able to work effectively in a  global, matrixed organization .   Bonus: experience with security, privacy, utilities, or other trust-sensitive consumer products.     What You Can Expect  From  Us   A chance to shape the future of  one of the world’s most trusted cyber safety and utility platforms .   A collaborative, global team culture that values innovation, accountability, and growth.   Competitive compensation and benefits, tailored to your experience and impact. What You Can Expect  From  Us   A chance to shape the future of  one of the world’s most trusted cyber safety and utility platforms .  A collaborative, global team culture that values innovation, accountability, and growth.  Competitive compensation and benefits, tailored to your experience and impact.  The opportunity to make a meaningful difference for  hundreds of millions of users worldwide .  Unlimited PTO (paid time off), flexible working hours The chance to join a major global tech company listed on the S&P 500. Opportunity to learn and work with the best in the Digital Security industry. Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more). Tuition reimbursement for job-related courses Learning & Development plan. Sustainable home improvement bonus Mac/Windows laptop and mobile phone   Ready to make an impact?   Join us in building the next generation of digital safety and performance tools.   Send us your CV— we’d  love to meet you.     Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.   We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants . Learn more about pay transparency .     To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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