System Management & Process job opportunity at Kyndryl.

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Kyndryl System Management & Process
Experience: 3-years
Pattern: full-time
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degreeAssociate
loacation Lima, Peru, Peru
loacation Lima, Peru....Peru

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.  Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers. Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class. At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you. Your Future at Kyndryl Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. We are looking for a System Technical Analyst with strong interest in system administration, observability, and process automation. This role offers a solid technical career path toward Senior Specialist and, eventually, Technical Architect , working within multidisciplinary support and Help Desk teams. The ideal candidate combines foundational technical knowledge with curiosity, learning agility, and a passion for continuous improvement. Responsibilities (Simplified Version) Administer and support Linux/Windows operating systems . Assist with the installation, configuration, and basic deployment of observability and monitoring tools. Collaborate with business and technical teams to manage monitoring settings, change controls, and maintenance windows . Build and maintain functional dashboards and propose improvements to monitoring capabilities. Create or adjust basic scripts to automate repetitive tasks. Identify and implement automatic or semi-automatic improvements to operational processes. Document operational procedures and maintain configuration records. Perform initial troubleshooting and escalate complex issues when needed. Participate in testing and validation during production releases. Required Skills & Experience Up to 3 years of experience in a technical role. Experience administering Linux/Windows OS . Basic knowledge of observability tools ( Grafana, Prometheus ) and platforms such as Dynatrace, Datadog, ElasticStack . Understanding of thresholds, triggers, synthetic monitoring, and SLO/user journey concepts. Basic knowledge of infrastructure, DevOps , and container technologies ( Docker, Kubernetes ). Ability to create dashboards and visualizations (Grafana, Kibana, etc.). Strong analytical skills, attention to detail, and learning agility. Ability to work collaboratively within multidisciplinary support teams . Familiarity with Agile methodologies (Scrum, Kanban). Preferred Technical and Professional Experience Participation in deployments, validations, or production testing . Exposure to automation and scripting for operational improvements. Experience in continuous improvement environments. Desirable Certifications & Training: Introductory certifications in observability (Dynatrace Associate, New Relic Fundamentals, Datadog Certification). Training in Grafana , Prometheus , or other open‑source monitoring tools. Azure or cloud fundamentals certifications. ITIL Foundation or Crisis/Incident Management training. Agile (Scrum/Kanban) coursework. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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