Associate Director, Transformation Office & Planning job opportunity at AIA Group.

Home Jobs In Malaysia Tag: Transformation Office & Planning Associate Director, Transformation Office & Planning position at AIA Group


bot
AIA Group Associate Director, Transformation Office & Planning
Experience: 10-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Transformation Office & Planning

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Kuala Lumpur, MY-AIA Malaysia, Malaysia
loacation Kuala Lumpur, ..........Malaysia

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role The position is responsible to lead and oversee two critical governance functions: the Technology Project Management Office (PMO) and the Vendor & Contract Management. The role ensures that technology initiatives are delivered strategically, within governance and cost boundaries, and that vendor partnerships are managed efficiently, compliantly, and aligned with the regulatory expectations of the insurance industry (e.g., BNM RMiT, Outsourcing Policy). Roles and Responsibilities: Leadership and Strategy Lead, mentor, and develop PMO and Vendor Management team members, fostering a culture of governance, accountability, and service excellence. Establish integrated governance across both domains to ensure alignment between technology delivery, financial controls, and vendor performance. Represent both functions in internal governance forums, audits, risk committees, and regulatory reviews. Technology PMO Oversee the implementation and operation of the technology project governance framework. Manage portfolio planning, project intake, prioritization, and resource allocation in alignment with business objectives. Ensure project delivery frameworks incorporate benefit realization planning, post-implementation value tracking, and lessons learned. Implement and monitor cost management controls including budgeting, forecasting, and variance analysis across initiatives. Facilitate portfolio and program steering committees, ensuring transparency, KPI tracking, and timely escalation of risks and issues. Promote agile and hybrid project delivery models where appropriate. Vendor & Contract Management Lead the development and execution of a robust vendor governance and contract management framework, aligned with BNM RMiT and outsourcing guidelines. Oversee contract lifecycle management: from RFP, negotiation, onboarding, and SLA setup to renewals and exit planning. Maintain a central repository of contracts and ensure key clauses (renewals, performance obligations, termination rights) are tracked and acted upon. Drive regular vendor performance evaluations and ensure corrective actions are taken for underperforming vendors. Collaborate with Legal, Risk, Compliance, Procurement, and Finance to ensure end-to-end vendor compliance and cost efficiency. Support internal and regulatory audits involving outsourced technology services and vendors. Capability Development & Continuous Improvement Mentor and develop project managers and PMO staff to build a high-performing team. Drive continuous improvement in project delivery practices, tools, and governance maturity. Promote a culture of accountability, agility, and strategic execution. Minimum Job Requirements: Education & Experience: Bachelor’s degree in Information Technology, Business Administration, or related field. Project Management certification (PMP, PRINCE2). Proven experience in contract management or vendor governance 10+ years of experience in technology project governance, vendor management, or contract governance — at least 3 years in a leadership role. Experience in the insurance or financial services industry, with working knowledge of BNM’s RMiT, Outsourcing Policy, and internal governance frameworks (e.g., COBIT, ISO 27001, ITIL). Skills & Competencies: Strong leadership, communication, and stakeholder management skills. Excellent project financial and benefit tracking capabilities. Knowledgeable in third-party risk management and regulatory obligations. Skilled in contract analysis, negotiation, and performance remediation. High attention to detail, process discipline, and governance mindset. Proficient in PMO tools and platforms (e.g., ServiceNow PPM, MS Project, JIRA) and contract management systems. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Other Ai Matches

Admin & Governance Officer Applicants are expected to have a solid experience in handling Job related tasks
Specialist, High Net Worth (Tied Distribution) Applicants are expected to have a solid experience in handling High Net Worth (Tied Distribution) related tasks
Individual Claims Management, Analyst Applicants are expected to have a solid experience in handling Analyst related tasks
[AIAPP] Application Developer Applicants are expected to have a solid experience in handling Job related tasks
Vitality Program, Specialist Applicants are expected to have a solid experience in handling Specialist related tasks
Product Development, Consultant (Manager) Applicants are expected to have a solid experience in handling Consultant (Manager) related tasks
Financial Executive - Trainee (Apprenticeship Program) Applicants are expected to have a solid experience in handling Job related tasks
Data Visualization Engineer and Business Analyst Consultant Applicants are expected to have a solid experience in handling Job related tasks
Bancassurance Development Executive Applicants are expected to have a solid experience in handling Job related tasks
IT Vendor Management, Principal Applicants are expected to have a solid experience in handling Principal related tasks
Executive, Telemarketing (Citibank) Applicants are expected to have a solid experience in handling Telemarketing (Citibank) related tasks
Software Engineering, Analyst Applicants are expected to have a solid experience in handling Analyst related tasks
Actuarial - IFRS 17 Senior Manager Applicants are expected to have a solid experience in handling Job related tasks
Health Innovation, Senior Principal (Associate Director) Applicants are expected to have a solid experience in handling Senior Principal (Associate Director) related tasks
Customer Care Representative Applicants are expected to have a solid experience in handling Job related tasks
Jr. Customer Care Officer Applicants are expected to have a solid experience in handling Job related tasks
Lead Analyst, Investment IT Applicants are expected to have a solid experience in handling Investment IT related tasks
Radiologic Technologist Applicants are expected to have a solid experience in handling Job related tasks
Financial Reporting Specialist Applicants are expected to have a solid experience in handling Job related tasks
Investment Business Management, Consultant Applicants are expected to have a solid experience in handling Consultant related tasks
Associate - P2P Procurement Support Operations Applicants are expected to have a solid experience in handling Job related tasks
Bancassurance Applicants are expected to have a solid experience in handling Job related tasks
Head, Business Relationship Applicants are expected to have a solid experience in handling Business Relationship related tasks