Specialist, Advanced Operations Solutions (Systems) job opportunity at AIA Group.

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AIA Group Specialist, Advanced Operations Solutions (Systems)
Experience: Highly Experienced
Pattern: full-time
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Advanced Operations Solutions (Systems)

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degreeDiploma
loacation SG-Tampines Agency Building, Singapore
loacation SG-Tampines Ag..........Singapore

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.  About the Role Responsible for supporting end-to-end system delivery for strategic projects and BAU enhancements in line with SDLC. Key duties include analyzing current processes, designing future workflows, and ensuring comprehensive business requirements. Collaborates with technology teams to evaluate solutions and provides recommendations. Translates requirements into UAT scenarios, conducts and reviews testing, and prepares training materials. Contributes to project planning, monitors progress, and coaches junior staff during UAT. Continuously seeks process improvements to enhance quality and productivity. The analyst will support the execution and implementation of the system enhancements in Life Operations through participation in the following: Participate in the end to end system delivery and implementation of strategic projects and BAU enhancements as prioritized by business, following AIA Software Development Lifecycles (SDLC) Discuss and map out AS-IS processes, design the TO-BE Process, detailing out business rules, end-to-end solutions, and new enhancements required. Ensure business requirements are thorough and address current and future needs. Evaluate options or alternative high-level solutions with Technology team and make appropriate recommendations to the users. Translate business requirements into test scenarios, conditions and the expected results for user acceptance testing (UAT). Conduct & review UAT according to the approved/ agreed test plan. Contribute to the overall planning of the project timeline and resources, effective monitoring of the project status and plans. Coach and guide extended junior staff/ tester in the UAT execution. Prepare & review training materials for business team. Continuously seek improvements in her/his area of work expertise so as to improve quality and productivity Requirements: Diploma or Degree in Business IT, Computer Science, or similar discipline. 8-10 years of experience in life insurance operations, with system knowledge preferred. Exceptional verbal and written communication skills. Excellent time management and organization. Logical and analytical mindset for workflow implementation. Good communication skills and attention to detail. Meticulous with the ability to prioritize and meet deadlines. Good knowledge experience as Business Analyst & User Acceptane Testing Able to multi-task, meet tight deadlines, and work in a fast-paced environment. Ability to work under pressure with minimal guidance and as a team player. Positive attitude and willingness to learn & share. #LI-FH1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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