Senior Manager / Associate Director, Product Management job opportunity at AIA Group.

Home Jobs In China Tag: Product Management Senior Manager / Associate Director, Product Management position at AIA Group


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AIA Group Senior Manager / Associate Director, Product Management
Experience: Highly Experienced
Pattern: full-time
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Product Management

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loacation Shanghai Hongkou, CN - AIA Group Office, China
loacation Shanghai Hongk..........China

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.  About the Role This role sits at the intersection of education technology, AI and insurance distribution. You will be responsible for managing the full end-to-end product lifecycle for several innovation-led solutions within AIA’s portfolio. This includes shaping the product vision, driving cross-market localization, and scaling applications to deliver measurable improvements in agent productivity, customer experience, and business outcomes, tailored to the specific objectives of each solution. Product Strategy and Vision   Contribute to the development and maintenance   of a 12– 24 month   product roadmap aligned with Group and BU priorities .     Conduct competitive benchmarking of global   insurtech , edtech, and AI solutions (e.g.,   Mindtickle , Duolingo) to inform feature development .   Define and track KPIs/OKRs , presenting them to critical stakeholders ( e.g.   Group EXCO,   BU EXCO) ; publish PRDs for engineering teams .   Maintain and prioritize the product backlog, including features, enhancements, bug fixes, and technical tasks .     User-Centric Design and Requirements   Facilitate workshops and surveys   with agents, agency leaders, bank RMs, and employees to gather insights . Translate user feedback into actionable product requirements and user stories .   Prioritize features using data-driven models (e.g., NPS, training-hour reduction, conversion uplift) .   Maintain configurable script libraries and ensure relevance across markets .   Delivery and Growth Execution   Act as the single point of contact between   end   users   (agents, bank partner RMs, employees) ,   innovation   business partners and engineering squads .   Co-create sprint goals, write user stories, define acceptance criteria, run demos and sign-off releases; ensure   high level   of uptime and   low voice   latency .   Monitor   post- launch   performance   metrics   (e.g., uptime, voice latency) and support scalability initiatives   Conduct   training   for   end   users   to ensure proper usage .     Assist   in   identifying   adjacent use cases   (e.g., bancassurance, group insurance) and support go-to-market experiments   ​ Financial and Non-Financial Measures Financial   Sales-conversion uplift   VONB improvements   in the distribution channels   from   assigned products     Non-Financial   Effective   cross-functional   partnership s   with BUs & Group Functions   Successful implementation of agreed   product   plans both locally and regionally   Robust product   d evelopment   backlog and roadmap   Communication Requirements Internal   Work across multi-functions within Group Office and the Business Units particular within Group Innovation Office and assigned Group Function(s)   Strong interpersonal and communication skills, including the ability to communicate effectively and build trusted relationships with all levels of   staff and external   contacts     External   Coordinate with   Technology Provider s and   Business Consultants   Minimum Job Requirements Bachelor’s degree or above in Computer Science, Education Technology, Finance,   Psychology   or related field.   5 to 10   years of product-management experience   with   proven success in scaling   0-to-1   products in   education, SaaS or AI.     Solid understanding of life/health insurance or retail banking sales processes; possession of financial or project related certificate is   advantageous .     Hands-on exposure to AI voice, NLP, emotion analytics,   gamification   or LMS; comfortable reading SQL / Python logs to debug issues.     Experience with   role-play, VR/AR   training   or conversation-AI products   in   financial services.     Demonstrated success in multi-country product localization and regulatory compliance.     Growth-hacking   track record   that improved user   retention highly .     Personal experience as an insurance or financial adviser (MDRT/COT/TOT)   is a plus .   Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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