Customer Service Representative - Remote, ME State Only job opportunity at Modivcare.

Home Jobs In United States Of America Tag: ME State Only Customer Service Representative - Remote, ME State Only position at Modivcare


bot
Modivcare Customer Service Representative - Remote, ME State Only
Experience: 2-years
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

ME State Only

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Remote, ME, United States Of America
loacation Remote, ME....United States Of America

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! MUST LIVE IN MAINE Required Start date: 2/17/2026 Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.  ***WORK FROM HOME REQUIREMENTS*** High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test. Ability to directly hardwire to your modem Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Attend 100% of training, on camera for the first 30 days of employment. In this role, you will...  Receive and document customer concerns while ensuring all relevant information is correct in a timely manner Ensure all company procedures are followed  Ensure accurate trip data is input in our systems Demonstrate a personal commitment to producing high-quality work  Refer unresolved customer grievances to designated department for further investigation and resolution  Multitask effectively and efficiently to extract necessary information from multiple systems Review and educate members on our services and their insurance coverage. We are excited to speak to someone with the following...  High School Graduate or General Education Degree (GED)  0-2 years of related experience  6+ months contact center experience OR customer service experience Strong organization skills, written, and verbal communication skills. All system documentation will be in English Can type 35wpm or more  Answer a high volume of calls up to 100+ calls per day  Proficiency in Microsoft Office Suite Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Work overtime as required Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment. Pay Rate - Starting at $16 hr Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.  We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at  hr.recruiting@modivcare.com

Other Ai Matches

remote-jobserver Remote
Software Engineer III Applicants are expected to have a solid experience in handling Job related tasks
Field (Outreach) Liaison Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Care Center Representative - Remote OK, TX, LA, AR, NE, KS Applicants are expected to have a solid experience in handling TX, LA, AR, NE, KS related tasks
remote-jobserver Remote
Clinical Quality Assurance Auditor Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Vice President, Sales Applicants are expected to have a solid experience in handling Sales related tasks
Dispatcher Applicants are expected to have a solid experience in handling Job related tasks
Exceptions Supervisor Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Care Center Representative - Remote MN, IA, WI, MI, IN, MO Applicants are expected to have a solid experience in handling IA, WI, MI, IN, MO related tasks
remote-jobserver Remote
Cybersecurity Engineer III Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Driver (Washington & Hancock Counties) Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Customer Service Representative - Remote, ME State Only Applicants are expected to have a solid experience in handling ME State Only related tasks
remote-jobserver Remote
Field Liaison Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Software Engineer III - Data Engineering Applicants are expected to have a solid experience in handling Job related tasks
Exception Specialist Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Nurse Practitioner Lead Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Authorizations Lead Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Manager - DevOps Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Driver (Cumberland County) Applicants are expected to have a solid experience in handling Job related tasks
Dispatcher Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Provider Relations Director Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Driver - Rumford, Wilton, Lewiston Applicants are expected to have a solid experience in handling Wilton, Lewiston related tasks
remote-jobserver Remote
Paralegal IV Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Driver (Cumberland County) Applicants are expected to have a solid experience in handling Job related tasks