Customer Success Manager job opportunity at Adobe.

Home Jobs In Poland Tag: Job Customer Success Manager position at Adobe


bot
Adobe Customer Success Manager
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Warsaw, Poland
loacation Warsaw....Poland

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.  We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!   The Challenge:  We are hiring a Named Customer Success Manager, Industry, to join our Adobe Experience Cloud team. To achieve the significant opportunity ahead, Adobe Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an Named Customer Success Manager passionate about helping your accounts achieve their goals for personalization at scale, unifying voices across Adobe for a cohesive plan of action, and quantifying impact along the way. Named CSMs deliver an outstanding experience for Adobe’s top customers, including responsibilities for strategic planning, use case adoption, advocacy and value realization. We hire dynamic, hardworking, and creative individuals, adept at storytelling who thrive in fast-paced environments. What You'll Do:  The Named Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies, and frameworks for measurable impact. You will use strong executive presence and have a deep understanding of digital marketing, applying diverse sources of information, especially business trends and metrics, towards innovative customer experiences. Responsibilities include: Accountable for Customer’s overall success with Adobe, including vision planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization Act as the central point of contact throughout the Customer’s lifecycle, define measurable success plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels.  Network within accounts to achieve successful execution of client's strategy and roadmap Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and using the customer engagement model to align, track and evolve customer business goals Drive adoption of Adobe products – using data to provide insights and progress from baseline through the maturity curve Champion innovation by sharing industry trends and new ways your customers can use Adobe solutions to advance their digital maturity Identify Customer risk, and collaborate with the extended Adobe team to build and activate “get well” plans Be the voice of the customer internally at Adobe – sharing strategic use-cases, process improvements, and asks back into the internal ecosystem Contribute to Customer Success thought leadership and share out best practices and feedback across the organization to continuously improve our approach   What you need to succeed: Bachelor’s Degree and/or relevant work experience Fluent in English and Polish Several years of Customer Success experience in Software as a Service, Digital Marketing Passion for driving customer success and measurable outcomes with proven success guiding customers to deliver business value Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and cultivate joint partnerships Strong consulting skills Ability to prioritize, multi-task, and perform in a fast-paced environment Exceptional organizational, presentation, and communication skills, both verbal and written Existing knowledge of software in digital marketing and/or digital media space, including data platforms, content management and customer journeys Skilled at Program Management within large organizations, helping to inspire change across groups by engaging key partners Effective at leading executive C-level discussions and presentations Flexibility to travel (approx. 30%) Adobe is proud to be an  Equal Employment Opportunity  employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.  Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email  accommodations@adobe.com  or call (408) 536-3015.

Other Ai Matches

Enterprise Solution Consultant - Digital Media Korea Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Sales Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Director of Solution Architecture Applicants are expected to have a solid experience in handling Job related tasks
GTM Strategy Manager Applicants are expected to have a solid experience in handling Job related tasks
Group Product Marketing Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Solution Consultant / Content & Experience Management Applicants are expected to have a solid experience in handling Job related tasks
Sr Incident Commander Applicants are expected to have a solid experience in handling Job related tasks
Developer Relations Support Engineer Applicants are expected to have a solid experience in handling Job related tasks
Scale Solutions Account Manager Applicants are expected to have a solid experience in handling Job related tasks
2026 Intern - Public Policy Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Content Product Specialist - State and Local Government Applicants are expected to have a solid experience in handling Job related tasks
Expert SC - Content AI and Optimization Applicants are expected to have a solid experience in handling Job related tasks
Software Development Engineer 4 Applicants are expected to have a solid experience in handling Job related tasks
Sr. Manager, Demo Strategy, Platform & Industry Applicants are expected to have a solid experience in handling Demo Strategy, Platform & Industry related tasks
Finance Lead - Creative Product Group Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Manager, Enterprise Sales Applicants are expected to have a solid experience in handling Enterprise Sales related tasks
Sr. Applied AI Product Manager Applicants are expected to have a solid experience in handling Job related tasks
Account Director - Financial Services Applicants are expected to have a solid experience in handling Job related tasks
Software Development Engineer 4 Applicants are expected to have a solid experience in handling Job related tasks
Lead Data Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Data Scientist Applicants are expected to have a solid experience in handling Job related tasks
Adobe Intern - 2026 Applicants are expected to have a solid experience in handling Job related tasks
Senior Cloud Infrastructure Engineer Applicants are expected to have a solid experience in handling Job related tasks