Business Operations Principal - Pro job opportunity at Kraken.

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Kraken Business Operations Principal - Pro
Experience: 7-years
Pattern: remote
Country:
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Operations

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degreeBachelor's (B.Sc.)
loacation United States, Canada, Canada
loacation United States,..........Canada

We’re building for the next generation of active traders, market makers, and institutions — people who expect performance, sophistication, and reliability from their trading platform. The #Business #Operations Principal will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement across these pillars. This is a high-leverage role for someone who thrives in ambiguity, connects dots across teams, and balances strategy with hands-on execution. You’ll work side by side with Pro leadership and colleagues across #Product, #Engineering, #Compliance, #Legal, #Finance, and more — helping turn vision into action and action into measurable results. __ The opportunity Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities. Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success. Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early. Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives. Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution. Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility. Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through. Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently. __ Skills you should HODL 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact. Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1. Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight. Excellent communicator who can adapt across audiences — from execs to cross-functional ICs. Highly organized, detail-driven, and biased toward follow-through and execution. Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist. Experience collaborating across product, engineering, compliance, legal, finance, and marketing. Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto.

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