Senior Account Manager job opportunity at NIUM.

Home Jobs In India Tag: Account Management Senior Account Manager position at NIUM


bot
NIUM Senior Account Manager
Experience: 5-years
Pattern: hybrid
Country:
apply Apply Now
Salary:
Status:

Account Management

Copy Link Report
degreeBachelor's (B.A.)
loacation Mumbai, India
loacation Mumbai....India

#Nium is actively looking for a highly driven, resourceful with a strong ability to build strong partnerships with our customers. As a Senior #Account #Manager, you will play a crucial role in ensuring the success and satisfaction of our clients by leveraging your expertise in payment processing and deep understanding of the unique challenges and dynamics within our industries. Your obsession with creating ever-evolving ways to delight the client in their success journey with #Nium should enable you to envision avenues to unlock world-class experiences for our institutional clients throughout their working relationship with Nium. __ Responsibilities: Responsibility for driving customer's success and contributing towards achieving the overall organizational targets and account-specific objectives from a growth and servicing perspective. Driving an innovative culture, ensuring ongoing improvisations of products, processes, and systems while gaining a deep understanding of customer needs as they relate to our products. Development of strategic and collaborative relationships with customers that lead to better perception of the account, which will increase our ability to grow our engagement for the long term. Partner closely with the sales and delivery teams to ensure smooth handoffs between teams. Monitor our service performance and manage all escalations from customers. Engage with leaders at prospective customers and existing customers to build and maintain relationships with key stakeholders. Manage and deliver effective reporting and data to cross-functional and leadership teams to accurately assess the health of our clients. Represent the voice of the customer to influence internal stakeholders, promoting a customer-centric mindset across the organization. Work with cross-functional leaders to ensure strategy and execution are aligned across the company. __Key Requirements: 5+ years of experience in Business Development, Account Management, or Customer success with an emphasis on cross-sell and upsell sales motions. An understanding of financial, banking, payments, and/or financial services industries. Familiarity with CRM (salesforce) or sales enablement tools is preferred. Comfort and experience in working in a dynamic environment with ambiguous structure and processes. Ability to thrive in a fast paced, constantly evolving business environment with an engaged and upbeat nature. Experience in working with global clients (follow the sun set-up) is preferred. Proficiency in English is essential, and multilingual is preferred. Experience in using AI to streamline account management function is a plus.
ai summary

Other Ai Matches

Executive-Forex Operations (Instarem India Pvt. Ltd.) Applicants are expected to have a solid experience in handling Instarem India – Branch Operations related tasks
Senior Product & Regulatory - Legal Counsel (North & South America) Applicants are expected to have a solid experience in handling Legal & Regulatory – Legal Counsel related tasks
Executive-Forex Sales (Instarem India Pvt. Ltd.) Applicants are expected to have a solid experience in handling Instarem India – Business Development related tasks
Sr SDE - Full Stack Applicants are expected to have a solid experience in handling Technology – Technology [Instarem] related tasks
Manager - Forex Sales (Instarem India Pvt. Ltd.) Applicants are expected to have a solid experience in handling Instarem India – Business Development related tasks
Director, Business Development Representatives (BDR) / Inside Sales Applicants are expected to have a solid experience in handling Business Development – Business Development related tasks
Engineering Lead/Manager Applicants are expected to have a solid experience in handling Technology – Software Development related tasks
Director, Business Development Applicants are expected to have a solid experience in handling Business Development – Business Development related tasks
Senior Java Software Engineer Applicants are expected to have a solid experience in handling Technology – Software Development related tasks
DevOps Engineer II Applicants are expected to have a solid experience in handling Technology – DevOps related tasks
Marketing Specialist Applicants are expected to have a solid experience in handling Marketing – Marketing related tasks
Sr Manager - Procurement Applicants are expected to have a solid experience in handling Procurement – Procurement related tasks
Senior Corporate Counsel Applicants are expected to have a solid experience in handling Legal & Regulatory – Legal Counsel related tasks
Senior Business Development Manager II Applicants are expected to have a solid experience in handling Business Development – Business Development related tasks
Sr. Principal - Cyber Security Architect Applicants are expected to have a solid experience in handling Risk & Governance – Cyber Security related tasks
Sr. Product Manager Applicants are expected to have a solid experience in handling Product – Product Management related tasks
Senior Director, Human Resources – Global HR Business Partner Applicants are expected to have a solid experience in handling Human Resources – Business Partner related tasks
Senior Analyst - Regulatory Compliance Applicants are expected to have a solid experience in handling Compliance – Regulatory Compliance related tasks
Senior Analyst - Enterprise Risk Applicants are expected to have a solid experience in handling Risk & Governance – Cyber Security related tasks
Senior Account Manager Applicants are expected to have a solid experience in handling Account Management – Account Management related tasks
Content Strategist Applicants are expected to have a solid experience in handling Marketing – Marketing related tasks
Senior Account Manager - Mandarin Speaking Applicants are expected to have a solid experience in handling Account Management – Account Management related tasks
Senior Analyst – Data & Analytics Applicants are expected to have a solid experience in handling Finance – Data & Analytics related tasks