Case Management Specialist job opportunity at Zentiva.



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Zentiva Case Management Specialist
Experience: General
Pattern: full-time
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loacation Czechia / Praha, Czechia
loacation Czechia / Prah..........Czechia

At Zentiva, we are a team of 5.400 unique talents bonded together by our common mission. We believe our diversity is a source of great energy and strength, and we create a work culture and ethics where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking for a balanced team across the company we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love.  We are looking for a Case Management Specialist to join our team in Prague on a 1-year fixed-term contract with a hybrid working model. The successful candidate will manage end-to-end case processing, including intake, follow-up, and reporting to authorities and business partners, working primarily with English-language case reports. Responsibilities: Monitor and manage the reporting mailbox Perform case intake, personal data redaction, duplicity checks, and data entry Conduct peer-to-peer quality checks Prepare and send follow-up requests in English Perform MedDRA coding, listedness assessment, and causality evaluation Handle EudraVigilance triage and case import Report cases to regulatory authorities and business partners Perform monthly and quarterly reconciliations Maintain accurate documentation of all activities Support other case management activities in line with GVP Module VI Qualifications, required skills and experience: University/Bachelor’s degree, preferably in Chemistry, Natural Sciences, or Pharmacy Fluent English (advanced level), written and spoken Strong attention to detail and accuracy Ability to work independently with minimal supervision and escalate issues when needed Solid computer skills, including proficiency in Excel, Word, PowerPoint, and SharePoint What is in it for you: An opportunity to work for a successful international pharmaceutical company. An opportunity to learn newest approaches in managing creative and highly adaptive business organizations. Pleasant and dynamic working environment. Continuous personal development. An attractive compensation & benefits package. Above standard social and benefit program.

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