Product Support Engineer - Sensing Solutions job opportunity at Honeywell.

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Honeywell Product Support Engineer - Sensing Solutions
Experience: 3-years
Pattern: hybrid
Country:
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Salary:
Status:

Warehousing

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degreeBachelor's (B.Eng.)
loacation Richardson, TX, United States Of America
loacation Richardson, TX....United States Of America

Honeywell is looking for a #Product Support/Application Engineer II to join our global #Technical Support organization. In this role, you’ll apply your engineering expertise to support customer inquiries, resolve technical issues, and contribute to product improvements, while delivering exceptional customer experience. • Provide #technical support to customers via phone and email, diagnosing and troubleshooting hardware and software issues to ensure effective resolution. • Conduct #in-depth analysis of recurring #technical issues and provide actionable feedback to product development teams for continuous improvement. • Deliver product #training and guidance to customers, ensuring they understand product features and functionality. • Maintain strong #customer satisfaction through professional, empathetic, and timely support. • Develop and maintain knowledge base articles, #troubleshooting guides, and support documentation to enable customer #self-service.

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