Technical Designer - Handbags & Soft Accessories job opportunity at Kmart.

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Kmart Technical Designer - Handbags & Soft Accessories
Experience: 1-year
Pattern: hybrid
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Design

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degreeBachelor's (B.A.)
loacation Musgrave, VIC, Australia
loacation Musgrave, VIC....Australia

What you’ll be doing As the Technical Designer, you will be the go-to expert for all things quality and compliance in handbags and soft accessories. You’ll work closely with local vendors, offshore QA/QC teams, and internal stakeholders to ensure our products meet the highest standards of safety, construction, and customer satisfaction. __ Key Responsibilities: Lead Quality Assurance: Manage quality processes with local suppliers, ensuring compliance with standards and resolving inspection failures and escalated customer complaints. Customer-Facing Quality: Investigate and resolve product quality and safety complaints. Conduct store audits and support customer satisfaction initiatives. Technical Support: Act as the first point of contact for technical issues related to accessories for both Kmart and Target teams in Melbourne. __ Product Development Support: Collaborate with buying and design teams to ensure product #construction, #safety, and #quality standards are met during development. Compliance & Safety: Stay updated on regulatory changes and coordinate training with compliance teams and third-party partners. __ Benchmarking & Audits: Conduct competitor benchmarking and scheduled store audits. Spot-check websites to ensure accurate product representation. Documentation & Systems: Provide feedback on samples, manage approvals/rejections in PLM/GBSS, and advise on hangers/hangtags as needed. Cross-Functional Collaboration: Build and maintain strong relationships with key stakeholders including Buyers, Product Technicians, and Quality teams to ensure alignment and timely delivery across the critical path. Asia Collaboration: Maintain close communication with QA and QC counterparts in Asia to ensure consistency and alignment on standards and processes.

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