Product Data Analyst II job opportunity at Altice.

Home Jobs In United States Of America Tag: Data Analytics Product Data Analyst II position at Altice


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Altice Product Data Analyst II
Experience: 3-years
Pattern: full-time
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Data Analytics

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degreeBachelor's (B.Sc.)
loacation Bethpage, New York, United States Of America
loacation Bethpage, New ..........United States Of America

Job Summary Altice USA is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The Product Analyst II team member will join a rapidly growing Product Operations team focused on delivering exceptional customer experiences through optimization of our product quality and operational processes. A successful candidate will contribute to the development of the data pipeline for our products that will enable them to build the #dashboards, #KPIs and #automation that will allow us to deliver unparalleled connectivity experiences. __ Responsibilities Develop and maintain dashboards to monitor product performance and key metrics. Collaborate with product managers, designers and engineers to define and track product success metrics. Analyze user behavior to identify trends, pain points and opportunities for improvement. Contribute to the development of the data pipeline for product telemetry. Manage and improve data collection processes to ensure data quality and consistency. Translate data insights into actionable recommendations for product development and growth. __ Provide ad-hoc analysis to support decision making for cross-functional teams. Identify and communicate opportunities for improving product adoption and retention. Monitor and analyze funnels to optimize conversion rates and reduce drop-offs. Work with engineering to ensure accurate tracking and tagging of product events. Enable exceptional customer experiences for our IP Video Services offered to B2C and B2B customers. __ Identify and implement improvements to improve customer communication and reduce contact rates. Establish a feedback loop with internal/external stakeholders to drive continuous improvement. Ensure rigorous testing and validation processes to maintain high product quality and reliability. Plan and execute product launches, ensuring seamless coordination with all relevant teams. Introduce capabilities to do effective A/B testing of releases across test populations. Provide training and support to team members on best practices, data tools and processes. Drive innovation by identifying implementing new tools, technologies and methodologies. Provide regular updates to stakeholders on product operations, performance and strategic initiatives.

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