Team Lead, Talent Coordination (Interview Scheduling) job opportunity at Netflix Inc.

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Netflix Inc Team Lead, Talent Coordination (Interview Scheduling)
Experience: 5-years
Pattern: full-time
Country:
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Salary:
Status:

Lead

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degreeBachelor's (B.A.)
loacation Manila, Philippines
loacation Manila....Philippines

Lead and coach a high-performing team of Talent Coordinators, fostering operational excellence and continuous improvement to deliver a seamless scheduling experience for candidates, recruiters, and hiring managers. Partner with cross-functional teams to deliver end-to-end scheduling services and identify opportunities to streamline and scale operations. Manage day-to-day scheduling operations with a hands-on approach, deep-diving into processes and stepping in to support interview scheduling as needed to meet business demands and ensure team success. Maintain a close pulse on business needs through regular stakeholder and partner engagement (e.g., Talent Acquisition, Regional Services leader), proactively adjusting team support models and workflows to align with changing priorities and drive process enhancements. Communicate key scheduling metrics, operational updates, and insights to stakeholders, and establish feedback loops to drive continuous improvement in the candidate and hiring manager experience. Champion Netflix’s culture and values by setting clear expectations and providing practical guidance while navigating ambiguity, to ensure the team drives excellence in their daily work and interactions with stakeholders and customers. Knowledge, experience, and skills required: __ Must have relevant Talent Acquisition Support/Operations background, particularly interview scheduling supporting multiple regions (#ideally, #APAC and #EMEA) Must have hands-on experience leading a team for at least 5 years within a multinational work environment, experience in a shared services environment is ideal You will be leading a team responsible for providing interview scheduling support across the APAC and EMEA time zones; prior experience supporting or working with teams and stakeholders in these regions is highly desirable. Proven track record of people management, coaching, and developing high-performing teams. Your skills in fostering growth, providing guidance, and mentoring others are key to this role Strong understanding of Service Center technologies, such as ATS, knowledge management systems, dashboards, etc. Experience with EightFold is a plus! Exceptional written and verbal communication skills. Your ability to articulate complex information clearly and concisely is absolutely essential in this role Experience working in a multi-location and matrix environment. We value your ability to navigate ambiguity and complexity, and to thrive in such a setup Demonstrated ability to analyze data, identify trends, and use insights to drive improvements Collaborative, innovative, and solutions-oriented mindset Ability to work varying shifts and holidays as needed. Your flexibility in adapting to different work schedules is important to us

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