Customer Care Employee – Mid-Market & SME (h/f) job opportunity at TotalEnergies SE.

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TotalEnergies SE Customer Care Employee – Mid-Market & SME (h/f)
Experience: 2-years
Pattern: full-time
Country:
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Salary:
Status:

Customer service

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degreeBachelor's (B.Com.)
Belgium

Activities As a Customer Care Employee – Mid-Market & SME (h/f) , under the responsibility and instructions of the N+1: He/she provides qualitative and rapid second-line #support (processing of #sales requests, claims and complaints, monitoring of BO escalations) to Mid-Market & SME clients; He/she performs the necessary encodings in the system; In conjunction with the #Quality team, he/she contributes to actions aimed at improving customer satisfaction. He/she accompanies clients during visits at the request of the N+1

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