Sr. IT Platform Manager, Sitecore job opportunity at American Heart Association.

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American Heart Association Sr. IT Platform Manager, Sitecore
Experience: 5-years
Pattern: full-time
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Status:

Manger

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degreeBachelor's (B.Sc.)
loacation Dallas, TX, United States Of America
loacation Dallas, TX....United States Of America

Defines and maintains the Sitecore product vision, strategy, and multi-year roadmap aligned with organizational goals. Partners with business leads and technology leadership to translate business needs into prioritized product initiatives. Serves as the primary liaison between business stakeholders and #technical teams to ensure clarity on goals, priorities, and impacts. __ Maintains a transparent, prioritized backlog of enhancement requests and business needs. Aligns backlog priorities with strategic outcomes and available budget. __ Leads change #management and adoption activities for new Salesforce features, processes, and releases. Gathers feedback from business stakeholders to inform ongoing platform improvements and roadmap adjustments. __ Develop #communication, training, and rollout plans to drive user adoption and business readiness. Facilitates requirements for workshops and collaborates with business analysts to ensure clarity of user stories and acceptance criteria. __ Defines and track KPIs to measure platform adoption, business value, and user satisfaction. __ Facilitates governance processes for request intake, prioritization, and platform change approvals. Partners with IT governance, data management, and security #teams to maintain compliance and operational excellence.

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